Cremation Solutions in Arlington, VT Closed now

Reviews about Cremation Solutions

• ★ ☆ ☆ ☆ ☆

  May 04, 2020, by Trudy Bradway
  I can't give any stars for this company. My sister passed back in January of this year and we ordered a small keepsake urn for her daughter. What we got looked like a 12 year old made it. It was NOT as the picture depicted. For at least the last 3 months I have tried to work with first Linda (who has since left) and now Brent. He has promised to make good on the urn, but every time I have called with the exception of once, have I been able to find out when (and a picture of the finished urn) we can expect the urn. I have texted, called, and emailed with no response from ANYONE. The answering service usually picks up and still no return all. At this point I am going to call our credit card company and have the $180.00 refunded. For the amount of money paid I expected customer service to be much better let alone the product to look professional. I WOULD NO RECOMMEND ANYONE TO USE THIS COMPANY! The only reason they get one star is so I can post this review!
• ★ ★ ★ ★ ★

  April 18, 2020, by Julie Christie
  I ordered a Cremation Bench for my husbands ashes. It is beautiful. Brent was extremely helpful. I am so happy with the product and their customer service I can't say enough. Very class act!